Accessibility

Welcome

Our visitor attraction and cafe are located on the main A4080 road between the villages of Newborough and Dwyran, being enjoyed by visitors since 1992.

We are accessible for wheelchair and mobility scooter users – though the experience may vary according to the type of wheelchair or scooter you have. Please get in touch if you require any further information about specific access or need advice on planning your visit.

Contacts for accessibility enquiries: Nick Bowler & Larry Chambers.

Carer's Entry Information

We want to make it fair and easy for disabled visitors to enjoy the model village. Should you need to bring a registered carer to accompany you as a disabled visitor, the carer can enter the model village without charge (where the person they are caring for is paying the full/concession entry price). To obtain the Free Carer's Entry ticket, the carer must contact us in advance of the day of the visit. The ticket is valid for one entry - note that the Carer's Entry ticket is an open ticket, enabling the disabled visitor to attend the model village whenever they so wish during opening hours. No advance booking of the actual visit is required.

To be eligible for free entry, the carer must be officially recognised as a registered carer, providing proof that they are caring for you. This can be in a number of formats, including:

-        A valid current Carer's Card issued by a recognised body, e.g. a council or carers charity

-        A Carer’s Emergency Card

-        An official Allowance letter of award

-        A local authority Carer’s registration document

Supporting evidence of ID for the carer may also be required.

Note that management reserve the right to accept or reject the evidence provided. Where evidence is not provided or is rejected, the carer will be required to pay the standard entry fee applicable on the day. Note that unregistered carers are not eligible for a Carer’s Entry ticket.

The carer is required to be at least 16 years of age and must be accompanying the person they care for when entering the model village. The carer's ticket is not valid where the person they are paying for is entering the model village on a discounted rate.

Of course, we do ask that the carer must be able to take responsibility for the person they are caring for. The carer is expected to carry emergency contact details that can be accessed by model village staff, should the carer become ill or an accident/emergency occurs.